1. Agreement to Terms

By accessing and using the Zaytiya website, you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these terms, please do not use our website or services.

2. Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

• Product images are for illustration purposes and may vary slightly from actual products
• We reserve the right to modify product descriptions and prices without notice
• All dates and date products are natural and may have slight variations in size, color, and texture
• We do not warrant that product descriptions or content on our site is accurate, complete, or error-free

3. Orders and Payment

When placing an order on Zaytiya:

• Your order constitutes an offer to purchase products
• We reserve the right to accept or reject any order
• Payment must be received before order processing
• All prices are in Bangladeshi Taka (BDT) unless otherwise stated
• We accept credit cards, mobile banking (bKash, Nagad, Rocket), and Cash on Delivery
• Orders are subject to availability and confirmation of payment

4. Shipping and Delivery

Our shipping terms include:

• Delivery times are estimates and not guaranteed
• We ship to addresses within Bangladesh only
• Shipping costs are calculated at checkout
• Risk of loss and title for products pass to you upon delivery to the carrier
• We are not responsible for delays caused by shipping carriers or customs

For more details, please refer to our Shipping Policy.

5. Returns and Refunds

Our return policy includes:

• Products can be returned within 7 days of delivery
• Items must be unopened and in original packaging
• Perishable items (dates) can only be returned if damaged or defective
• Refunds will be processed within 5-10 business days
• Return shipping costs are the customer's responsibility unless product is defective

For complete return information, see our Returns Policy.

6. Product Quality and Freshness

At Zaytiya, we are committed to providing premium quality dates:

• All products are sourced from trusted suppliers
• We ensure proper storage and handling to maintain freshness
• Dates should be consumed before the expiration date
• Store dates according to package instructions for optimal freshness
• Contact us immediately if you receive damaged or spoiled products

7. User Accounts

When creating an account:

• You must provide accurate and complete information
• You are responsible for maintaining account security
• You must not share your account credentials
• We reserve the right to suspend or terminate accounts that violate our terms
• You are responsible for all activities under your account

8. Intellectual Property

All content on the Zaytiya website is protected:

• Website content, including text, images, logos, and designs are owned by Zaytiya
• You may not reproduce, distribute, or create derivative works without permission
• Product images and descriptions are for personal use only
• Unauthorized use of our intellectual property may result in legal action

9. Limitation of Liability

To the maximum extent permitted by law:

• Zaytiya is not liable for indirect, incidental, or consequential damages
• Our liability is limited to the amount paid for the product
• We do not warrant uninterrupted or error-free website operation
• We are not responsible for third-party content or links

10. Governing Law

These terms are governed by the laws of Bangladesh. Any disputes will be resolved in the courts of Dhaka, Bangladesh.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.